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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathryn Doss

October 16, 2024

5  out of  5
rating by Kathryn Doss
"I recently had the pleasure of working with Will Gaissert at State Farm, and I cannot recommend him highly enough. From our very first interaction, Will displayed an exceptional level of professionalism and expertise that put me at ease. He took the time to understand my specific needs and provided tailored solutions that truly fit my situation. What stood out most was Will's commitment to transparency. He clearly explained all policy options, ensuring I felt informed and confident in my choices. His responsiveness was impressive; no question was too small, and I always felt like a priority. His dedication to customer service is evident, and I felt genuinely cared for throughout the entire process. If you’re looking for an insurance agent who is knowledgeable, personable, and genuinely invested in their clients, look no further than Will Gaissert at State Farm. I’m grateful for his support and would recommend him to anyone in need of insurance!"
We responded:
"Thank you, Kathryn, for your kind words and recommendation. We're thrilled to hear about your positive experience with Will. Your satisfaction and confidence in our services mean a lot to us. We appreciate your trust and look forward to continuing to serve you."
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Joey Grubbs

October 9, 2024

5  out of  5
rating by Joey Grubbs
"Couldn’t recommend this guy enough. You won’t be disappointed!"
We responded:
"Thank you, Joey! We're thrilled to hear that you had such a positive experience. Your recommendation means a lot to us."
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kate patterson

January 24, 2024

5  out of  5
rating by kate patterson
"Great office! Definitely recommend these agents."
We responded:
"Thanks Kate! We appreciate the kind words "
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Shannon Coates

December 7, 2023

5  out of  5
rating by Shannon Coates
"Inken is amazing. I have been with State Farm since 2016. She always goes above and beyond to help. For example, she spent half a day on a way to make sure I received the best price with the most coverage. She is very professional but also personable. That is a hard thing to do. I like to deal with one person, primarily in any business. I am thankful that I deal with Ms. Inken."
We responded:
"Thank you Shannon. Happy to have Inken in the office and have you as a customer!"
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Bret Diggett

November 22, 2023

5  out of  5
rating by Bret Diggett
"Inka is great, she is so helpful!"
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Darin Weakley

August 28, 2023

5  out of  5
rating by Darin Weakley
"Top notch service at a great price. Will and his team are the best around the Lowcountry!"
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Morgan Gonzales

July 17, 2023

5  out of  5
rating by Morgan Gonzales
"My family has been insured through Will’s office for years. I recently opened a new policy in my name through his office and he made it a breeze! Would highly recommend."
We responded:
"Thank you Morgan! You and your family have been great clients."
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Logan Spell (Archer)

July 11, 2023

1  out of  5
rating by Logan Spell (Archer)
"Terrible service Definitely recommend checking elsewhere Edit: Still terrible"
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David Holmes

June 30, 2023

5  out of  5
rating by David Holmes
"Very polite and helpful group. Always easy to deal with. Now my whole family uses Will Gaissert - State Farm 👍"
We responded:
"David, thank you so much for the review. "
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Ally Hardee

June 28, 2023

5  out of  5
rating by Ally Hardee
"Dylan Stansbury was awesome! I originally called to see if they offer event insurance which led to me getting a lower rate for renters insurance PLUS event insurance. He was very efficient and professional."
We responded:
"Ally, thank you for trusting our agency with your renters insurance. "
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Ljudi Winkelmann

June 28, 2023

5  out of  5
rating by Ljudi Winkelmann
"Really glad to be part of this insurance company, really helpful people and great customer service. Thank You. Inken is the best"
We responded:
"Thank you so much for the review!"
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just lex

June 28, 2023

5  out of  5
rating by just lex
"Outstanding insurance company 👍"
We responded:
"Thank you!"
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Brooks Robbins

June 28, 2023

5  out of  5
rating by Brooks Robbins
"We have been with them for years and they have always been great. We are moving or we would continue to stay with them. They have always been so helpful and friendly with everything we’ve ever needed and they have better rates than a lot of other insurance agencies we looked at. Inken was also great to communicate with whenever we had any issues or needed help with something!"
We responded:
"Brooks, thank you so much for taking the time to leave us a review!"
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Ian Derrick

June 28, 2023

5  out of  5
rating by Ian Derrick
"Inken and Will were great the whole time we have had them and always tried to give us the best deals possible. Super helpful and friendly!"
We responded:
"Thank you, Ian! -Will"
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Logan Nelson

June 28, 2023

5  out of  5
rating by Logan Nelson
"Great deals for home/auto insurance and a huge Shout out to my agent Dylan Stansbury for making this process as quick and most affordable as possible!"
We responded:
"Thanks Logan!"
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Jahn Weakley

June 28, 2023

5  out of  5
rating by Jahn Weakley
"Will and his crew have been amazing at helping me and getting all my questions answered. Love it there, they make me feel like family! Love the atmosphere with the dogs too"
We responded:
"Thanks Jahn. The dogs look forward to you walking in the door! "
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Christina Crosby

June 28, 2023

5  out of  5
rating by Christina Crosby
"Inken provides outstanding customer service! She is very knowledgeable and professional and I appreciate all she's done for me."
We responded:
"I agree. Inken is great! "
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Sierra Stansbury

June 28, 2023

5  out of  5
rating by Sierra Stansbury
"Great office to work with! They are so friendly and quick to solve any issues!"
We responded:
"Thanks Sierra! "
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Francis Lee

June 28, 2023

5  out of  5
rating by Francis Lee
"This office is always so helpful. I highly recommend going with them. Dylan is an amazing agent."
We responded:
"Francis, we appreciate your review. We look forward to serving you for many years "
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matthew hartman

June 19, 2023

5  out of  5
rating by matthew hartman
"Dillon is the man, give him a raise big willy"
We responded:
"Thank you so much for the review, Matthew!"
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JandJs Mom

May 10, 2023

5  out of  5
rating by JandJs Mom
"Love Ms. Ingrid - she is so helpful and patient every time I call."
We responded:
"Thank you so much for the review!"
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Lindsay Barth

April 4, 2023

5  out of  5
rating by Lindsay Barth
"My fiancé and I just switched our auto policy and got homeowners insurance. Our agent Dylan Stansbury exceeded all expectations! He reduced our auto significantly and got us a great rate for our home as well. He made sure we were able to receive any discount we were eligible for and was extremely courteous the entire time! Thanks Dylan!!"
We responded:
"Lindsay, thank you so much for the review. Thank you for trusting us with your auto and homeowners insurance. "
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Jeffers Mac

October 26, 2022

5  out of  5
rating by Jeffers Mac
"The Will Gaissert has been taking care of my family’s insurance needs since relocating to the Charleston/Summerville area 2 years ago. Will and his team go above and beyond to get things done and answer any questions I may have. Recently I was very pleased how Will and his team helped me with a new Life Insurance policy. If you’re looking for an agent, Will Gaissert and his team should be too on your list! Thanks for all you do!"
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ivan kidd

August 19, 2022

5  out of  5
rating by ivan kidd
"Chelsea gave professional service! Definitely recommend."
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Djuan Cummins

August 17, 2022

5  out of  5
rating by Djuan Cummins
"I've been with this SF agent since I switched to State Farm years ago for my Auto Insurance. BEST switch ever, the agents made it smooth & stress free. Recently I added Homeowners insurance to my policy and this definitely is saving me money!! Chelsea was the agent there that helped me every step of the way & kept in contact with me consistently so I would get every thing submitted in a timely manner because I have a hectic life, this was such a pleasure. Thank you Chelsea! I'm a Raving fan!!!"